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Customer Service

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 320-363-9284

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

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  • New Arrivals New
    • Browse All Products
    • This Week's Highlights
    • Editor's Picks
  • Dresses & Gowns Popular
    • Evening & Cocktail Dresses
    • Day & Midi Dresses
    • Maxi Dresses
    • Formal Gowns
  • Chic Tops & Blouses
    • Silk & Satin Blouses
    • Classic Button-Downs
    • Casual Knit Tops
  • Outerwear & Jackets
    • Wool & Cashmere Coats
    • Tailored Blazers
    • Denim & Casual Jackets
    • Chic Vests & Gilets
    • Statement Jackets
  • Stylish Pants & Skirts
    • Tailored Pants
    • Denim & Casual Pants
    • Midi & Maxi Skirts
  • View Cart My Account Contact Style Journal
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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 320-363-9284

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email:

service@mail.MsDressly.com


SHIPPING

Free shipping for all orders with 2 or more items USD

PAYMENTS
Accepts the following payment methods:

Secure Credit Card Payments

We accept Visa, MasterCard, American Express ,Discover, Apple Pay, Google Pay, etc., Please note that MsDressly® does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.


RETURN POLICY

You can return any item purchased on MsDressly® within 45 days of the delivery date.

 

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SWEATERS & CARDIGANS

How to choose your MsDressly size

Measure over lightweight clothing with a soft tape. Keep the tape level and close to the body without pulling tight. If you are between sizes, choose the larger size for dresses, tops, jackets, and any style with limited stretch.

What to measure

  • Bust: measure around the fullest part of your bust.
  • Waist: measure around the narrowest part of your natural waist.
  • Hips: measure around the fullest part of your hips and seat.
  • Length: compare garment length with a similar piece you already own.

Fit notes

  • For a closer fit, use your body measurements and the product photos together.
  • For a relaxed fit or layering, size up one size.
  • For plus sizes, prioritize bust and hip measurements first, then tailor the waist with belts or styling when needed.
  • Check each product page for fabric and care notes because stretch and drape can change fit.

Need help choosing? Email vip@mail.msdressly.com with your bust, waist, hip, height, and the product name.

Shipping and Order Tracking

  • Your order will be processed within 1-2 business days
  • Buy 2, ship free when your order includes 2 or more items (no minimum spend)
  • Standard shipping fee $9.95 within Canada and United States
  • $0 processing and handling fee
  • Next-day and Express delivery options also available on certain in-stock items
  • You can track your order 24/7 at our tracking portal 👉  https://account.msdressly.com
  • Delivery and shipping updates will be sent via email and/or SMS messages every step of the way
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • Easy self-servicer returns and exchanges within 45 days of receipt
  • $0 restocking fee
  • See conditions and procedure in our return FAQs

 

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