FAQs

MsDressly FAQs

Shipping

How long does delivery take?
Standard delivery takes 5–8 business days; priority delivery takes 3–5 business days.

When is shipping free?
Buy 2, ship free — no code, no minimum. A single item of US$80 or more after discounts also ships free. Otherwise US standard shipping is a flat US$9.95.

How do I track?
Track your order with your order email.

Payment

What payment methods can I use?
Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay and Shop Pay. Available methods are listed on the checkout page.

Returns

What is the return window?
45 days from delivery, unworn, tags on. No excluded categories.

Who pays return postage?
The customer, unless we confirm otherwise in writing for a specific issue.

How long do refunds take?
Refunds are issued after the warehouse receives and inspects the return.

Where do I send it?
Robanka Inc., 1900 11 St SE, Calgary, AB T2G 3G2, Canada

Contact

Email vip@mail.msdressly.com. Phone 320-363-9284. Please do not use other inboxes or numbers you may see on copied pages — this is the only contact block.

Is MsDressly the same as other “Dressly” names?
No. MsDressly.com is independent. Use only the contact details on this site for orders, shipping, and returns.

Buy any 2 items and your order ships free — no code needed. A single item of US$80 or more after discounts also ships free. Otherwise US standard shipping is a flat US$9.95. US delivery — Standard: 5–8 business days. Priority: 3–5 business days.

We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay and Shop Pay. Every available method for your cart is listed on the checkout page.

Returns are accepted within 45 days of delivery. Items must be unworn with tags on — no excluded categories. Customers pay return shipping. Refunds are issued after the warehouse receives and inspects the return.