FAQs

MsDressly FAQs

Shipping

How long does delivery take?
US orders arrive in 8–15 days to the door. We do not add a separate “processed in 1–2 days” promise, and we do not offer express or next-day shipping.

When is shipping free?
Buy 2, ship free — no code, no minimum. A single item priced $80+ also ships free. A single item under $80 is about $9.95 at checkout.

How do I track?
Track your order with your order email.

Returns

What is the return window?
45 days from delivery, unworn, tags on. No excluded categories.

Who pays return postage?
The customer, unless we confirm otherwise in writing for a specific issue.

How long do refunds take?
Up to 30 days after the warehouse receives the return.

Where do I send it?
Robanka Inc., 1900 11 St SE, Calgary, AB T2G 3G2

Contact

Email vip@mail.msdressly.com. Phone 320-363-9284. Please do not use other inboxes or numbers you may see on copied pages — this is the only contact block.

Is MsDressly the same as other “Dressly” names?
No. MsDressly.com is independent. Use only the contact details on this site for orders, shipping, and returns.